Understand your food intolerances with a simple hair test
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Privacy Policy

1. Introduction

London Health Care respects and protects the privacy of every client. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and service. Body Intolerance Tests.

By using our services, you agree to the practices described in this policy.

2. The data we collect

We can gather:

a) Personal data

  • First and last name
  • Phone number
  • Email address
  • Age and gender (optional)
  • Information provided by you in forms or communications

b) Test Data

  • Show the hair for analysis
  • Body Intolerance Test Results
  • Information related to reported sensitivities

c) Technical data

  • IP address
  • Page navigation data
  • Cookies and analytical tools

3. Purpose of data usage

Your data is used for:

  • Body Intolerance Test Implementation
  • Sending of results and reports
  • Reservations and Support
  • Improving our services
  • Fulfillment of legal obligations

We do not use your data for marketing purposes without your consent.

4. Sharing data with third parties

Your data may be shared only with:

  • Accredited laboratory in the United Kingdom for sample analysis
  • Site maintenance technicians
  • Authorities when required by law

We do not sell or share your data for commercial purposes.

5. Data Security

We implement technical and organizational measures to protect:

  • unauthorized access
  • Data loss
  • misuse of information

Only authorized personnel have access to your data.

6. Data Retention

Data is retained only as long as it is necessary for:

  • service offering
  • Legal requirements
  • future referrals with your approval

7. Your rights

You have the right to:

  • request a copy of your data
  • request their correction
  • Request deletion
  • Withdraw consent for communications

8. Cookies

Our website uses cookies for:

  • best website functionality
  • anonymous statistics
  • improving the user experience

You can disable cookies from your browser.

9. Service terms

Test results:

  • do not constitute a medical diagnosis
  • they do not replace a doctor's advice
  • have an informative character

10. Policy Changes

We can update this policy at any time. The latest version will be posted on our website.

11. Contact

For any questions about privacy:

đź“§ Email: rezultate@thelondonhealthcare.com
📞 Phone / WhatsApp: +355 68 388 5605
📍 Location Tirana, Albania